RSSLand And Sky Organic Mattress Review
February 16, 2009 · Written by Joel
One of the things we definitely wanted when we move into our new house was an eco-friendly bed. The main part of that was a mattress not drenched in fire-retardant chemicals.
After doing some research and attempting to find somewhere near by that we could visit, we took a trip to Mattress World, part of Davis World, in Hillcrest, San Diego. They carried seven different organic mattresses at the time, telling me that they used to carry just one but as demand grew they increased the range and choice as more and more customers were looking for an organic mattress.
We chose the Land And Sky Mountain View mattress partly by recommendation partly by choice. Mattress World were shipping these mattresses all over the US to people who had never even tried them in their store, plus it’s extremely comfortable.
The bed has three inches of organic latex to provide additional support and is swathed in 100% organic cotton cover filled with naturally flame retardant, moisture wicking, insulating pure wool. This means there is no need for massive chemical treatment. The organic latex acts kind of like a memory foam but again, without the man-made chemicals.
The top rests atop an all-natural unvarnished wood foundation handcrafted in the Amish community. It comes in three varieties:
Mountain View Plush: The entry-level Mountain View model features everything listed above, and provides a plush feel for customers who desire a firmer feel.
Mountain View Euro Pillowtop: The mid-level Mountain View model features an additional three inches of BreatheFresh latex in a sewn-in Euro-style pillowtop.
Mountain View Boxtop: The top-of-the-line Mountain View model features an additional three inches of BreatheFresh latex in a free-floating boxtop-style pillowtop, providing the utmost in comfort that conforms to your body.
After three months of sleeping on the bed I’ve no complaints, it’s very comfortable, the only problem being I have difficulty getting out of bed in the morning!
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So glad I found your post on Google! My daughter is transitioning to a big-girl bed and I really wanted an organic mattress and need it in a week. Didn’t think I’d find anywhere to try them out in San Diego and was looking for a recommendation – you helped with both! Thanks! We should soon have a wonderful eco-friendly mattress in our house.
Great, glad to have helped!
We recently bought the Heaven and Earth bed from Land and Sky with a medium-top (softness wise). I have woken up with every morning with a sever lower back pain.
When I was buying the mattress, the store owner told me that Land and Sky was very good with adjusting the comfort level – so if we need to change the softness level they would do it happily. Buying a $3500 mattress you would think that would be true. However, now Land and Sky dont want to help with it – they wanted me to pay another $400 to just switch out the top layer.
We used to have a futon bed a few years ago (all natural but not organic cotton) – and that bed was far more comfortable (and only $400).
Based on the quality of the mattress and the completely rude and poor service – I would not recommend Land and Sky at all.
Why would you want to buy from a company that has a very expensive product, and have no customer satisfaction focus. Would you buy a BMW or a Lexus if you didnt have the high-level of customer service?
Sorry to hear about your problem. I did not buy my mattress direct from Land and Sky so have not dealt with their customer service, and you seem to have a much more expensive mattress than I got, mine was no more expensive than a “normal” queen mattress. I’ve had it now for over six months and not had a problem with back pain in the slightest. In fact I have trouble adjusting to other beds because I find this one so comfortable, but everyone is different.
I did not buy direct either – but the local shop (small shop) – was being as nice as he could. I finally talked to Land and Sky and they were not at all helpful.
My problem is not with the mattress itself – but the company and their attitude on how they deal with customer’s issue. The lady I spoke to was not willing to even listen to the problems I was having with the mattress – she said ” you tried it in the store we cant help with that”. Another company would at least be interested in knowing what the problem I was having and make suggestions on what I could do to get more comfort with their product?
Yes, you would have thought they would be more sympathetic and offered suggestions!
We also bought a Heaven and Sky mattress and have had an experience similar to the negative review above. Our mattress was way to hard and they suggested we buy an expensive topper for our expensive bed. Instead we opted to switch out to softer layers, still uncomfortable, but at least we could sleep on it. Now a year and a half later, the mattress is sagging worse than any mattress I’ve ever owned. I sent photos to Land and Sky as they requested, but they won’t respond and neither will the dealer. Worse mattress ever!!!!! Really regret talking my husband into buying this mattress. Thankfully, he is a kind man and doesn’t rub it in too often. Can’t wait until we can afford a new mattress. DO NOT BUY!!!!!!!!!!!!!!!!!